new-shine Lighting is dedicated to providing industrial and new-shine products 24 hours a day 365 days a year. Our website makes it easy to navigate/search through the vast number of products available. All it takes is a few clicks of the mouse to purchase once a selection is made. Store phone customer service lines are open from 7:00 am to 6:00 pm Central Standard Time. Our goal is great customer service everyday all day with the most knowledgeable staff in the industry on your commercial and industrial lighting applications.
Pricing & Specifications
All prices shown on the new-shine Lighting’s website are the cost to you in US funds. Please note these cost do not include freight or any applicable federal, state, and local taxes. The purchaser shall pay all such costs and taxes if applicable. Prices, products, options and specifications are subject to change without notice.
new-shine Lighting is set up for electronic payment. The website accept PayPal.
NOTE SHIPPING ESTIMATES ARE ONLY ESTIMATES SHIPPING TIMES MAY VARY.
Lead times are never guaranteed.
We have the lowest freight prices in the industry. This promotion only includes basic shipping form our manufacturing and distribution points to your location. Any other charges incurred up and beyond basic services of a carrier that new-shine.info incurred for added services from a freight carrier will be billed direct to client (i.e. inside delivery, lift gate services, etc.) If client changes freight destination at any point after original order is placed a re consignment fee will be charge to said client. Shipping charges are calculated on actual weight of your shipment and the type of shipping service required. Your total shipping cost will be estimated and displayed during the checkout process, if you choose our carrier option. Actual shipping costs may vary.
Note that new-shine Lighting has stock throughout the US and product will be shipped from the closest FOB point. This may result in orders being split. The shipping estimator will calculate the freight cost this way. During check out, you have the option to ship via your preferred method collect. This allows for special shipping instructions as well. Title and risk of loss pass to the customer upon tender of shipment to the carrier. Additional shipping charges will apply when shipping outside the Continental United States. Shipping to Hawaii and Alaska will be quoted per order. Promo’s do not APPLY!
All shipments must be fully inspected before accepting goods from the freight transportation company. Make sure each itemized article is received as per original bill of lading and our order confirmation. Any shortage, damage or suspected damage must be written on the delivery receipt and given to the driver. Although new-shine Lighting’s responsibility for loss and damage ceases after goods are accepted for shipment by the carrier, we will gladly assist you in notifying or filing freight claims and getting damaged and or lost material replaced or repaired.
Returns and Warranties
If you are not satisfied with a product, contact us within 30 days of receipt. A standard return will arranged excluding freight charges upon inspection. Returned merchandise must be shipped in original packaging, freight prepaid, unused, and in resalable condition. Returns are subject to a 20% restocking cost were applicable. Acceptions product that are non returnable to new-shine-Lighting.com are light poles (once ordered poles are non cancel-able), architectural fixtures, previously installed fixtures and custom lighting fixtures. (ie. any fixture changed from original bare fixture specification, photo sensor, cord and plug for example)
Before returning product, you may also online email: email@example.com. No returns will be accepted by new-shine Lighting or its vendors without this prior authorization. The RGA will provide return information including product return location(s). This may or may not be the original FOB point. new-shine Lighting inspects all returns and reserves the right to refuse credits on products that are damaged, misused or non-resalable.
All products are warranted for (1) year by the manufacturer to the extent of their express warranties to new-shine Lighting. These products shall be free from defects in materials and workmanship under the manufactures normal use and service guidelines. new-shine Lighting in no event shall be liable under any circumstances, for consequential or incidental damages, including but not limited to, loss of use, loss of business, profits or labor costs resulting in the use of or inability to use products purchased from new-shine Lighting.